Privacy Policy

1. Introduction

ChopUp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application "ChopUp" (the "App") and our website. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use the App:

• Personal Information: Name, phone number, email address, and government-issued identification documents provided for KYC (Know Your Customer) compliance.
• Financial Information: Cryptocurrency wallet addresses, transaction history, contribution records, and payout details.
• Device Information: IP address, device type, operating system version, and unique device identifiers.
• Usage Data: Interactions with the App, group participation history, and feature usage patterns.

3. How We Use Your Information

• To provide and maintain our Ajo/ROSCA savings group services.
• To process blockchain transactions and fiat payments efficiently.
• To verify your identity and comply with legal/regulatory requirements (KYC/AML).
• To communicate with you about updates, security alerts, and support messages.
• To detect and prevent fraud, abuse, and security incidents.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Service Providers: We share data with trusted third-party vendors such as Supabase (database hosting), Thirdweb (blockchain infrastructure), and Paystack (payment processing) who assist us in operating our App.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. Blockchain Transparency

Please be aware that transactions made on public blockchains (e.g., Base Sepolia) are public, irreversible, and permanent. Your wallet address and transaction details associated with the App will be visible on public blockchain explorers. We cannot hide or delete this data once it is published to the blockchain.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes encryption, secure access controls, and regular security audits. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@chopup.app
• By visiting our website: https://chopup.app